Welton Family Health Centre

01673 862232

Patient confidentiality

We are a research practice and we ask you for information about yourself so that you can receive proper care and treatment. We may use some of this information for other reasons, for example – to help us protect the health of the general public, to plan for the future, to train staff and to carry out medical research for the benefit of everyone. All information used is done so anonymously.

On occasions we are involved in research studies which are, again, anonymous. If anything to do with this research involves you personally we will contact you to see if you are willing to take part.

Everyone working within the NHS has a legal duty to keep information about you confidential.

All doctors and nurses record details of consultations on your electronic medical records. This information is only available to all those persons involved in your healthcare. You can arrange to see you records by contacting the practice manager – a charge may be made for this facility.

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

We need to hold personal information about you on our Computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.

General Data Protection Regulation – (GDPR)

GDPR – what it means for patients

Poster How we use your information

Privacy Notice (Fair Processing) 

Children’s Privacy Information

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Healthcare staff involved in your care can see your Summary Care Record.

You can view your own Summary Care Record via our online services.  You will need to be registered for this service and further details on how to do this are included within this website (Further Information – SystmOnline Services plus the necessary registration forms).

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website or the HSCIC Website

Download the opt out form here

Care Data

Care Data Information Leaflet

Important Changes to your Medical Records

Electronic Record Sharing

The Health & Social Care Information Centre added information regarding the sharing of medical records/sharing of information, etc, to the NHS Choices website on 22nd June 2016.

Below is a direct link to this information.

Link to NHS Choices Website

A Patient’s Guide – Electronic patient record & the sharing of information